this post was submitted on 01 Aug 2023
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Coffee

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The biggest swiss online seller makes charts for warranty claims. Basically: how many warranty claims does each brand have? This chart only shows the most popular brands of coffee machines sold on the site, but I still find it interesting.

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[–] [email protected] 7 points 1 year ago (2 children)

I expected to see Technivorm but this is specifically espresso machines.

Here's the Warranty Data for Filter Coffe Makers if you're interested. Not enough data for Moccamaster though.

[–] [email protected] 2 points 1 year ago

i went to look at my local retailers data on filter machines and most moccamasters had a quite good but not perfect rate often around 1-3%, things to keep in mind are that its a local store so there isnt large amount of data so seeing rates of 0% or 10%+ were common but more interesting was the reviews that ultimately indicated that you basically want to get either a moccamaster or WMF, though many of the brands in that list are not sold here so cant comment on them

[–] [email protected] 1 points 1 year ago (1 children)

Guess the simpler mechanics of filter coffee machines do make them a lot more reliable. Wish i could've seen some Japanese brands too, Zorujishi makes a small one that I'm interested in...

[–] [email protected] 1 points 1 year ago

Yes, but some of the warranty rates for espressso makers seem unacceptably high. Especially premium products (with premium prices) should not have warranty rates above 5%. 16% is just insane.