this post was submitted on 20 Feb 2025
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HP adds 15 minutes waiting time for telephone support calls (www.theregister.com)
submitted 2 days ago by [email protected] to c/[email protected]
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[–] [email protected] 20 points 2 days ago* (last edited 2 days ago) (1 children)

It's puzzling why the printer industry has to be so abusive and has always been customer hostile. I mean, it's nothing new, printer companies have been awful since at least the 70s... printer problems are what inspired Stallman to start GNU after all. Are there any printer companies not like this? Is Brother still decent?

[–] [email protected] 20 points 2 days ago (2 children)

Is Brother still decent?

Brother laser printers are still good. Inkjet should simply be abandoned as a consumer product irrespective of who makes it.

[–] [email protected] 2 points 2 days ago

Are their coooe printers good too? I have a black and white and it's perfect (except the phone app, but you can "share" a document/photo with it to overcome the impossibilith to find your photo to print from inside the app).

[–] [email protected] 2 points 2 days ago

Their fax machines are the best of a bad product. They do use toner though...