this post was submitted on 07 Oct 2024
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Also, there's this common "feature":
Dr: "You need this procedure."
Me: "How much will it cost me?"
Office Manager: "I won't know until I bill your insurance and find out if it is covered."
Me: "What is the cash price I would pay you if it isn't covered by insurance."
Office Manager: "I have no idea."
Actually, since January 2022, you have the right to request a good faith estimate for services from healthcare providers if you're not billing insurance.
source
I'd like to see a law that says you get a complete and correct bill in 3 months or less as well. I avoid getting healthcare because even though I have insurance, every single time I've gone, the billing gets fucked up and I don't find out about it until 6 months, or even up to 2 years later, and I'm on the hook for that. It ought to be law, that if your office is so fucked up that you can't produce a correct bill for services in 3 months and deliver it to your customer, then you should have to nullify it.
This is great information, thanks! In several cases it wouldn't have helped us because of the 3 day advance request requirement, but at least its an improvement. Still not as good as what auto mechanics are required to provide, but its a step in the right direction.
I’m actually ok with this system, but only because I throw the bills away after