this post was submitted on 19 Sep 2024
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Mildly Infuriating

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Home to all things "Mildly Infuriating" Not infuriating, not enraging. Mildly Infuriating. All posts should reflect that.

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[–] [email protected] 13 points 2 months ago (3 children)

Y'all have to use ISP provided modems?

[–] [email protected] 34 points 2 months ago (1 children)

I told my ISP explicitly not to provide one as I owned my own

I was out of town when they set it up, guess what was installed

It took a year of calls for the rental to be taken off my bill and they never took the hardware back. I have lots of everything they said (recorded calls and told them I was too since 2 party state)

I love having 1 fucking Option!

[–] [email protected] 5 points 2 months ago

I had something similar, except there was no hardware. They just tried to charge me for using my own router. It was a nightmare to get that removed from my bill, even with the agents going “yeah I see we didn’t leave anything, and your installer verified with our router and took that, but I also see it was shipped to you directly, so there’s nothing I can do”

Like cool, but nothing was actually shipped to me and even if it was that’s not my problem, it’s yours.

[–] [email protected] 8 points 2 months ago

With my ISP, it's not an extra charge but included in the rest of the cost so it doesn't cost me anything extra to use theirs and if/when it fails, I just have to ask for a replacement.

[–] [email protected] 3 points 2 months ago

Sometimes. I use my own setup whenever possible. But that means I still have the equipment they delivered even though I never asked for it.