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The Sound Of Failure At Sonos (www.forbes.com)

submitted 2 months ago by [email protected] to c/[email protected]

23 comments fedilink hide all child comments

Sonos's botched app rollout is a significant leadership failure, resulting in widespread customer dissatisfaction and technical issues that undermine its brand.
Over 100 employees were laid off, likely due to the mishandling of the app, reflecting poor leadership priorities and decisions.
Sonos now faces potential long-term damage to its customer loyalty and market confidence, with upcoming updates needing to address these issues urgently.

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[–] [email protected] 8 points 2 months ago

I'm the opposite too, for a different reason to you. I have Sonos home theatre (soundbar, sub, rear speakers) and Chromecast with Google TV hooked up to the TV. I control music on a pixel phone or pixel tablet through the Chromecast, Sonos kinda just hangs off on the edge of my ecosystem and I don't think about it. I maybe use the app a few times a year.

But I get why if you just have a few speakers it would be a pain to use the app.