this post was submitted on 06 Aug 2024
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Will HVAC installers be trained on them, or will they continue to size them for AC load and as a result install systems that are unable to heat below 25F (-5C). The heat pump itself of course can provide heat down to -20F/-25C but it cannot provide enough heat for the climate and so you spend most of the year using the backup heating system (or your house is dangerously cold)
What I recommend doing is finding an installer who is certified by the manufacturer; they tend to be trained to do it right.
My installer was certified. It was installed right and works well - until the temperature gets to 25F and it just isn't large enough to keep up. This is a sales problem and a larger unit would be more expensive so they didn't offer it to me.
I'd provide that feedback. They need to hear it.