this post was submitted on 30 Jul 2024
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Not impressed with Logitech lately. Was on a trip and needed to pick up a wireless kb and mouse, and went with a logitech. Used a single dongle which was ok. Would have preferred bluetooth, but I can handle a dongle. Got it hooked up and to my dismay if you move away further than about 1 foot, the mouse got really jumpy, and you could tell they were both losing connection. What's the point of having a wireless mouse and kb if you have to be within inches of the device. Ended up picking up a usb extension cable and moving the dongle closer to where I had the kb and mouse. Janky solution for something that shouldn't have been a problem in the first place. Sorry Logitech, subscription based anything is a hard no for me!
This is likely due to a compatibility issue with your usb port causing lower than necessary amperage to be provided to the usb dongle so it's not able to fully power it's antenna. Quite common with the laptops I work with at work, except it only happens to the side with a daughter board and non standard controller so the fix is just having people plug it into a port on the other side. That all being said, it's almost certainly not the kb/mouse as even the weakest 2.4ghz dongles can go for 5-10 feet without any degradation of signal.
Thanks for the input. I will try plugging it into other ports, or maybe a powered hub and see what kind of distance I get with that. Didn't even think of it being a power issue.