People Twitter

5299 readers

90 users here now

People tweeting stuff. We allow tweets from anyone.

RULES:

Mark NSFW content.
No doxxing people.
Must be a tweet or similar
No bullying or international politcs
Be excellent to each other.

founded 1 year ago

MODERATORS

SendMeYourTaTas

pelespirit

500

We are peers (lemmy.world)

submitted 4 months ago* (last edited 4 months ago) by [email protected] to c/whitepeopletwitter

59 comments fedilink hide all child comments

you are viewing a single comment's thread
view the rest of the comments

[–] [email protected] 14 points 4 months ago* (last edited 4 months ago)

Once I got a remarkably helpful tech support guy on the phone. I was having problems with my home internet (it had gotten very spotty, literally overnight). I was able to provide him with answers, and info I’d gotten from running Ookla Speedtest. I’m no professional, but he could tell I was comfortable with technology. After running up and down the stairs checking things with Speedtest, he had me adjust some rather obscure WiFi settings. It actually solved the problem, avoiding a service call!

It was great that he was actually competent (instead of just reading from a script), and also that he recognized that while I was a dumbass, I was a more-capable-than-average dumbass.

Edit: changed Oklahoma Speedtest to Ookla Speedtest. Damn autocorrect. Funny, though!