this post was submitted on 09 Jul 2024
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[โ€“] [email protected] 19 points 1 month ago* (last edited 1 month ago) (4 children)

If I am calling IT to fix anything, it's because I've exhausted all the usual things to fix it (restart, clear cache, make sure everything is seated, googled the issue, etc). 9 times outta 10, they're just as stumped as I am and the device simply gets replaced. That 10th time tho it's something I've never encountered but they have.

[โ€“] [email protected] 4 points 1 month ago

I would call IT and give them error codes and attempted remedies. They would do house calls and leave with a few rip its. Everyone in my office usually had my call IT because they (my coworkers and the IT guys) knew I'd at least tried something. If someone else from the office called IT, they knew that I was out of the office or the user was lying about something.

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