this post was submitted on 05 May 2024
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XMPP
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Did they use siskin before?
I think no
OK, then it sounds like you need to work this out with Monal devs. Bug reports are usually appreciated by devs, especially if you manage to work out exactly when and how it happens…
In my experience, Monal has been working great (except when siskin used the account before, leading to misconfiguration of some OMEMO-related stuff).