United Kingdom
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That implies that the others have got complete maps - which I find much more surprising. Every time that I have had any dealings with any utility companies - which I do as part of my job - it becomes apparent very early on that they don't have anything like accurate maps in whatever area I am looking at. And not just for old lines that they inherited - as seems to be the issue here - but for things like fibre optics that I saw them lay myself just 18 months earlier.
Several years ago I was working on water sites and they didn't even have accurate info about the stuff on their own sites. The head office staff thought they did though. Just the computers did not match reality. Running many of the sites was entirely reliant on the knowledge of site operators who were all about to retire. There was no younger staff being taught anything either.