this post was submitted on 15 Jul 2023
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LG to offer subscriptions for already purchased appliances and televisions, evolving into a provider for “Home as a Service”::Subscription fatigue is a thing and regulators are circling, but Korean giant reckons you're ready to cough up after buying hardware

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[–] [email protected] 96 points 1 year ago (1 children)

There’s only one way I’d be OK with “subscribing” to use a LG fridge: I don’t pay anything upfront and I don’t need to pay for any repairs. If I don’t even get to own it, then I shouldn’t be responsible for fixing it when it dies and spoils all my food after a year or two, nor should I need to pay for a new fridge when I give up on it after those repairs inevitably fail again. Same with their TVs when the cheap capacitors die early.

If I subscribe to rent your product, the onus is on you to make it reliable enough that it lasts until the subscription turns a profit.

Since that won’t be their business model, I’m better off buying a half decent brand and then flushing $1000 down the toilet. Fuck LG appliances. (And fuck Samsung appliances while we’re here.)

[–] [email protected] 27 points 1 year ago

Very much fuck Samsung. LG actually produces a decent product, even if this subscription bullshit exists. Samsung are just planned obsolescence trashboxes.