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We should have taken it more seriously. (lemmy.world)

submitted 7 months ago by [email protected] to c/[email protected]

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[–] [email protected] 4 points 7 months ago

Wow... I've worked in the fast food industry for 2 years, and that really hits close to home. With the kitchen display systems and headsets, with modern technology it would be easy to implement that... very easy. We'd still need one manager on the line for de-escalating angry customers but that would end up essentially the same as the book synopsis described. And the subsequent dystopia... I could literally see this occurring tomorrow. Kinda scary.