this post was submitted on 04 Apr 2024
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So what is the the solution then? What kind of culture would be more operationally secure?
Maybe some inspiration from how OpenBSD handles users requesting features.
"No one deserves anything from us. /../ The developers in this project do the best they can"
or
"If you expected any of us to reply as if we are contractors or your employees, you came to the wrong place."
Community guidelines in a readme would be a good start. Also, educating those opening new git issues since I often see entitled and vitriolic demands from non-devs who do not understand what FOSS is (although I understand that this isn't the only bully archetype).
Submitig bug reports is a contribution, not bullying. Some devs see reporting a bug as a bad thing. Thats toxic.
Of course, but you missed part of the point. Open source devs are providing code for free, the least the user can do is provide bug reports without rude language/demands.
I agree. But that goes both ways. Devs shouldn't be rude to contributors of bug reports. And the Lemmy devs have been real assholes to most of their contributos.
Theres a reason they have this reputation.