Adulting
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Sorry about that, updated my post.
I don't know enough about their specific process to weigh in, but it looks like you're perhaps headed in the direction of some kind of legal battle.
First steps for those is always the same--collect ammo. Start compiling all records you have of all communications with the company. Anything, email, phone records, whatever, that might support the fact that you are telling the truth.
Someone more knowledgeable will have to take it from there.
Would it be smart or even useful to try to reach out to her former manager to get info or try to trap them in a lie? E.g. "Hello Mr.X, I had a call to determine my eligibility for unemployment today and was told that you stated that you gave me verbal warnings prior to my termination..." And so on
They stated that "her behavior did not necessitate a written warning but verbal warnings were given" which sounds completely asinine to me given that they fired her without giving her a written warning.
I just don't know enough to field that. You could consider consulting with an attorney that specializes in labor disputes. I know lawyers often offer free consultation, but I am not one, so this question is problematic for me.
Understandable, I appreciate your input all the same.