Spotify

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This is a place to discuss and read news related to Spotify. Playlists can be posted in the Spotify playlist community.

Questions, and troubleshooting help is also welcome, as long as it isn't hostile to our community.

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submitted 3 months ago* (last edited 3 months ago) by [email protected] to c/[email protected]
 
 

#TidyTuesday Rolling Stone Album Rankings. Correlation between
@spotify popularity vs. Weeks spent in #Billboard200 by @billboard.
Data by @thepudding and @RollingStone
Code🔗https://tinyurl.com/tidy-albums
Tools #ggplot2, #ggimage, #magick by @jeroenooms, #geniusr

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I can't log into my Spotify account. I get "Incorrect username or password." I'm using my email address for my login.

I clicked "Forgot password" and entered my email address and Spotify said "Email sent. We sent you an email. Follow the instructions to get back into your account." But I didn't receive that email. I waited more than 24 hours, then tried again a couple times. It's not in my spam/junk folder either.

I tried creating a new account with the same email address, but Spotify says "This address is already linked to an existing account. To continue, log in."

Spotify's "reset password" FAQ doesn't cover this situation.

I clicked "Contact Spotify" from the footer of their support pages, and they offer support by sending them a message, contacting them on X or Facebook, or asking for support in their support community. I don't have an X or Facebook account, and when I click to send them a message they require me to log in! I visited their support community and typed my issue, but when I clicked "Post" to submit my issue they require me to log in!

Does anyone know how to contact a human at Spotify?

Thanks for assistance.

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As you can see on the image, you can barely see the artist, title and controls in the drop down menu "widget" on Android. This is not the worst case I've had but it's a good illustration, it didn't use to be this way, and I'd like to go back to how it was or anything better than this.

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