this post was submitted on 12 Jun 2023
26 points (100.0% liked)

Beehaw Support

41 readers
1 users here now

Support and meta community for Beehaw. Ask your questions about the community, technical issues, and other such things here.

A brief FAQ for lurkers and new users can be found here.

Our June 2023 financial update is here.

For a refresher on our philosophy, see also What is Beehaw?, The spirit of the rules, and Beehaw is a Community


This community's icon was made by Aaron Schneider, under the CC-BY-NC-SA 4.0 license.

founded 2 years ago
MODERATORS
 

Howdy, Beeple! We’ve got some important updates to share about the reliability of our platform. We know how crucial it is for our site to be up and running when you need it most, so we want to keep you in the loop about our uptime goals.

Let’s keep it simple: uptime means the amount of time our site is available for you to enjoy. We’re buzzing with excitement to let you know that we’re committed to achieving a monthly uptime of 90% or more. That means our hive will be accessible to you at least 27 days a month.

Now, we don’t want to get your hopes up too high, so we won’t make any wild promises. In fact, our admin team estimates an even better uptime than 90%, but let’s be realistic and not sting ourselves with overpromising. Our mid-term goal within the next weeks is to reach a promise-able uptime of 95% — like having a beehive humming smoothly!

Currently we’re not planning on expanding the server capacity any more, since we’re waiting for some specific improvements within the Lemmy code and want to scale horizontally (multiple servers) more so than vertically (bigger server).

But that’s not all, folks! Our long-term goal is to achieve an uptime of over 99%, so you can count on our site being as reliable as a well-organized colony. We’re on a mission to create a buzzing social media experience for you, one that keeps you connected without any pesky interruptions.

Please be patient as we work our wings off to improve the stability and performance of our site. Your support means the world to us, and we’re committed to making our platform as reliable as a worker bee.

Thank you for being part of our busy bee community! If you have any questions or concerns, don’t hesitate to reach out. We’re here to help you navigate through the hive and keep the honey flowing!

With warm buzzes, Your Beehaw Hive Administrators

top 13 comments
sorted by: hot top controversial new old
[–] [email protected] 5 points 1 year ago

Waxing poetic, I see ...

[–] [email protected] 4 points 1 year ago (1 children)

As a fellow (hobbyist) sysadmin and (allegedly professional) IT person - Thank you! I can't imagine the work and expense going into handling such a large influx of users, I imagine this site isn't running on a $200 Intel NUC with a desk fan tied to it. Thank you for all the work you are doing giving me and other fellow displaced redditors a nice, pleasant, and queer-friendly home!

[–] [email protected] 4 points 1 year ago (3 children)

I imagine this site isn’t running on a $200 Intel NUC with a desk fan tied to it.

Mid tier digitalocean droplet for 96€/month, will get more servers soon-ish after we checked the code improvements and horizontal scaling within the next weeks. No point in throwing money at a problem when you don't know in which direction you should throw (:

[–] [email protected] 4 points 1 year ago

Little correction, we're on the 336$/month tier at the moment to survive the influx from the blackouts. We do plan to go back down though.

[–] [email protected] 3 points 1 year ago (1 children)

That is actually less bad than I was expecting! Both from a financial perspective, and from the perspective of a homelabber who literally used zip ties and styrofoam to get my server into its rack yesterday when I found out I bought the wrong rail system.

I haven't stumbled on a BuyMeACoffee link, is there an official way to donate to that hosting cost by chance?

[–] [email protected] 6 points 1 year ago (1 children)

We have an OpenCollective set up for donations : https://opencollective.com/beehaw

[–] [email protected] 2 points 1 year ago (1 children)

Thank you! Glad to see I'm not the only one who had the idea, just donated a fiver for now as I'm a broke bitch

[–] [email protected] 1 points 1 year ago

If you need the money, please keep it. We have more than enough to cover the current costs.

[–] [email protected] 3 points 1 year ago (1 children)

Does Lemmy have any way of rewarding members who donate similar to Patreon such as differences in avatars, personal community, etc. ?

[–] [email protected] 5 points 1 year ago (2 children)

Currently no, It's something I'd like to have. Probably a role on Discord and a flair on Lemmy. I wouldn't want to have two tiers of people on Beehaw.

[–] [email protected] 2 points 1 year ago

Yeah, definitely avoid anything divisive; thanks :)

[–] [email protected] 1 points 1 year ago (1 children)

I wouldn’t want to have two tiers of people on Beehaw.

a small badge on their profile is probably cool and doesn't hurt a lot. On the R-site you got access to a special community once you got R-gold, so maybe that's an interesting option aswell.

[–] [email protected] 5 points 1 year ago

I think cosmetic like a flair or badge would be really cool. Private community, uh, not so much.. I'd worry that we start listening more to people who have access to that community.