Technology

Between January and October 2024, the service monitored 2.47 million posts. From these, around 12,000 posts and comments were verified as abusive (i.e., regarded as breaking social media platform community guidelines) and referred to social media platforms for removal of the abuse, or, in serious cases, the entire account. Key trends, insights and action include:

• Abuse from 15 accounts was regarded as having breached criminal thresholds and was passed to the relevant national law enforcement for action
• A small number of accounts were the source of prolific abuse. 52 accounts sent 10 or more abusive posts/comments, 26 of which have now been suspended following referral by Threat Matrix with the remaining cases under platform review.
• ‘Angry gamblers’ are a significant motivation of abuse, accounting for 48% of all abuse in the period under review.
• Sexist remarks and sexually explicit or inappropriate content were the most common categories of abuse.
• 5 scams, in which player accounts were cloned, were detected, and reported to local authorities
• Increased volumes of abusive content, which correlate with heightened visibility and interest in tennis, were noted during periods in which Grand Slams were held.