this post was submitted on 20 Nov 2023
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For anyone who can't open amd adrenaline software since 23.9.1, read this. (alien.top)
submitted 11 months ago by [email protected] to c/[email protected]
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A week ago, brikulex posted a solution on amd forums and I'm genuinely dumbfounded that this works:

I don't think that AMD is actually working on fixing this.

However I believe I have found something (at least something that works for me).

As always, I am not responsible for what you do, and if following my guide makes your computer explode, it's not my fault.

I am asking some of you who are affected by this bug and ever had Epic Games Launcher installed to try this:

  1. Exit Epic Games Launcher if you have it open (right click it in the notification tray and click Exit)

  2. Open the folder %localappdata%\EpicGamesLauncher\Saved

  3. Rename the Logs folder to something like LogsBackup

  4. Try to open Radeon Software and hope it works

Please respond if it fixed your issue or not, or if you don't even have the EpicGamesLauncher folder.

If I find out it doesn't actually work and it was just a coincidence, I will edit this post to correct it.

Good Luck!

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[–] [email protected] 1 points 11 months ago (2 children)

If a bug exists and amd can reproduce it then it gets fixed
There is no ignoring such

we dont need conspiracy theories

[–] [email protected] 1 points 11 months ago (1 children)

Agreed, but this could also be an Epic games problem. The fix is to change a file name with Epic games, not AMD.

[–] [email protected] 1 points 11 months ago

I disagree. AMD is reading the game files and expects something to be there. If the file(s) aren't there or are corrupt AMD needs to be able to handle that in their software with good error handling. Clearly its not currently as it is throwing an error and nothing is catching it so the whole AMD suite breaks at launch. - speaking as a dev.