this post was submitted on 17 Nov 2023
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Monitor customer infrastructure (alien.top)
submitted 1 year ago by [email protected] to c/[email protected]
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Hello!

I own a company that is active in software development.
Now we would like to expand the business to operating IT infrastructure of customers (currently many Windows Servers and HyperV hosts, but not limited to).

Which software can you recommend for monitoring, patch management and all other important operating things?

It would be important for me to be able to group this software well and easily at customer level.

Have you already had good experiences with this?
Preferably open source software, but paid services are also fine.

​

Thank you & best regards
Robin

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[–] [email protected] 1 points 1 year ago (1 children)

You could take a look at n-able or Datto. Both are common software for MSP's here in the Netherlands. Both are also licensed so will cost some money but got everything from monitoring, AV and patch management

[–] [email protected] 1 points 11 months ago

We use Datto RMM at our MSP. Definitely not open source or free. But it has what your are asking for and will keep up with your company as you grow, without needing to migrate to another platform in the future.