this post was submitted on 25 Oct 2023
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Documentation system for IT infrastructure (www.reddit.com)
submitted 11 months ago by [email protected] to c/[email protected]
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Hi together,

after googling my ass wound, I‘m wondering if you‘ve got some ideas what could fit my needs. As an admin I‘m in the need to store information about customers, like IP addresses and ranges, their credentials, possibly user credentials and software licenses (perpetual and recurring), maybe even hardware information etc.

Are you aware of sth like that? Snipe-IT doesn’t seem to be an option as it does still not support subscription based licenses (why ever…) and GLPI is not tenancy based.

Thanks in advance!

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[–] [email protected] 1 points 11 months ago (3 children)

So what we're looking at is probably two or three systems here. I can't help you on what systems integrate.

Documentation

This is for general documentation. SOPs, etc.

I generally advise documentation be stored in Markdown. This is after decades of having to migrate systems or being locked into a documentation system because a migration path was too timely.

Markdown is ultra portable and easy to store/backup. You can get change management interfaces for it, or store it in Git if you have to.

Even something like mdwiki would do the trick in a pinch. The value you see out of this lies in how well you keep it organized and how well you use it.

Client Secrets

This will be served by a secrets manager like https://github.com/Infisical/infisical

I've never used it but I've seen it recommended and it seems like a good project.

I've used things like KeePass, Bitwarden andOnePass. My preference would probably be none of them, but I do like Bitwarden for a personal vault.

Asset Management

This should be handled by an asset management system. This is for things like licenses, hardware, etc.

Snipe-IT was actually my pick for this. Just for assets though, nothing else.

[–] [email protected] 1 points 11 months ago (1 children)

I haven't heard of infisical, but I AM curious what it has that beats KeePass & Bitwarden for you?

[–] [email protected] 1 points 11 months ago

It seems like an alternative to HashiCorp Vault, so integration into deployment pipelines would be a huge bonus.

OP doesn't specify what they would use the secrets manager for, but Infisical seems to be a good cross between something like Bitwarden and something like Vault.

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