this post was submitted on 26 Aug 2023
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I remember describing to my mom what Facebook was becoming back in like 2013/14 and she goes "Huh, sounds like what happened with email."
The service went from useful communication to social media style chain forwarding nonsense pretty quickly, and they went the same way with FB.
More than that, it’s THE communication method for businesses.
And universities. Email is the digital version of the memorandum, which is an essential tool for any large organization.