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“AI” Hurts Consumers and Workers -- and Isn’t Intelligent (techpolicy.press)

submitted 1 year ago by [email protected] to c/[email protected]

58 comments fedilink hide all child comments

cross-posted from: https://lemmy.ml/post/2811405

"We view this moment of hype around generative AI as dangerous. There is a pack mentality in rushing to invest in these tools, while overlooking the fact that they threaten workers and impact consumers by creating lesser quality products and allowing more erroneous outputs. For example, earlier this year America’s National Eating Disorders Association fired helpline workers and attempted to replace them with a chatbot. The bot was then shut down after its responses actively encouraged disordered eating behaviors. "

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[–] [email protected] 31 points 1 year ago (26 children)

The real issue is people need to realize how LLMs work. It's just a really good next word generator that sounds plausible to a human. Accuracy and truth isn't part of consideration for the most part. The AI doesn't even see words, it just breaks words down to numbers and treats it like a giant math problem.

It's an amazing tool that will massively boost productivity, but people need to know its limitations and what it's actually capable of. That's where the hype is overblown.

[–] [email protected] 24 points 1 year ago

I work on AI research. I've been trying to explain it to people as an improv actor that takes suggestions from the audience. It just plays along with the prompt you give it. It's not an expert, it's just an actor playing a role.

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