this post was submitted on 19 Feb 2025
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Steam is a platform that happens to also have a storefront. Other companies are building storefronts and hoping that's enough.
If you can't provide fast downloads, cloud saves synced across devices, achievements, mod support, friends lists, and multiplayer support, it's not a real option. Being cheaper or having some exclusives aren't attractive. Gog already has the drm free angle to be a legitimate competitor.
This is something from before 2010, but I distinctly remember not being able to play Borderlands 1 with my friends because the site I bought it from didn't have a patch yet that Steam did. This was one of the things that sold me on Steam. Prior to that I hated it. It's nearly two decades ago so it's hard to really remember why, but it wasn't always viewed as favorably as now.
This isn't some dig at Steam, like I said, this was over a decade ago.
There was definitely heavy skepticism at first. Buying online was new when it launched and physical was still king. I remember thinking it was dumb to buy from a website that could disappear instead of good old CDs.
I think the need to be online was what bothered me more, I remember a few times having trouble launching stuff.