this post was submitted on 24 Nov 2024
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It was really cruel of the sales person to not help out this person who may be illiterate, or just not be good at reading, or might be foreign, or struggle with numbers or symbols for inches.
You know, not everyone is operating on the same level. You have to meet people where they are (it will be obvious as in this example).
Kudos to the customer for sticking with the requests, despite the sales person's refusal to aid them with their needs... He must have really wanted the lamp to stick with it like that.
I only know 2 people who are illiterate, my father is one of them. He will take pictures of stuff and send them to my mother. And usually goes off the pictures for most stuff.