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Mozilla wants users to take part in a survey about browser features (connect.mozilla.org)

submitted 3 months ago by [email protected] to c/[email protected]

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Direct link: https://qsurvey.mozilla.com/s3/413b49c8ae9e

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[–] [email protected] 30 points 3 months ago* (last edited 3 months ago) (11 children)

This is fairly standard survey design, I believe. They're not looking to know which features are wanted in general; they want to know their relative popularity. The sets you're presented are randomised (i.e. we don't all get to see the same sets), which allows them to get a ranked list of lots of potential features, while only having to run ten survey questions per participant.

If you get a set with three features that everyone likes or dislikes at about the same level, then it doesn't really matter want you answer: they'll all end up at the top or bottom of the list, respectively. Because each of those options also get presented as part of different sets to different users, where different answers can win out.

[–] [email protected] -2 points 3 months ago* (last edited 3 months ago) (2 children)

@Vincent couldn't finish the survey purely because of the questions suggesting that I should "want" something.

Perhaps if they asked the question differently, they'd have gotten a completed survey from me.

I can't answer loaded questions.

The samples they get are meaningless if only people who complete the survey are counted.

The fact that I couldn't select none of them and move forward, meant something: Jerk Mozilla off, or don't.

I chose not to, and I am a Mozilla user!

#librewolf

[–] [email protected] 2 points 3 months ago (1 children)

I'm half-way through the survey right now; and rather than continuing, just stalling because I don't want to rank another set of three options that I don't care about. Some of the choices already given were like "well, I guess I'll pick the feature that I've at least thought about using once..." but now it's just a list of 3 things that I don't want whatsoever. I'm trying to give useful feedback, but I feel like I'm really just giving noise.

[–] [email protected] 1 points 3 months ago* (last edited 3 months ago)

@blind3rdeye it's a load of crap, isn't it?

The statisticians may disagree, but they fail to understand that forcing "want" into the situation is not a true reflection of what people care about.

If they had just tweaked that one word, it wouldn't be as much of a steaming pile of turds that it is.

It's almost like they want people to not finish the survey, so they can have a warped sample.

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