this post was submitted on 24 Jun 2024
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Right into the trash.
Discord is still a legitimate form of contact and support for a lot of people. Out of interest, where do you see that line? I can only see Discord mentioned alongside e-mail and some other (even less tasteful than Discord) contact methods for support.
To all those downvoting I'm not saying that Holesail is using Discord correctly, just saying that just having Discord (or any other chat platform) as an option shouldn't be an instant red flag and it depends on how the project actually utilises it.
Very first line of the GitHub readme. As a support tool it's mostly useless, endless similar or identical questions answered differently or not at all and none of it indexed by search engines for use on the web.
It's an awful data silo / black hole that increases volunteer load.
I've tried to use it to ask for help on a couple of other open source projects and I thought that I was using it in the wrong way, that I was missing something. So...I was not! I don't understand how people could use it for support. Guys talking over each other, questions mixed and lost between other people's chats, terrible!
Every time I've joined a large group chat, I've always wished there were hundreds more people talking over the top of each other to make the whole communication thing more efficient!