this post was submitted on 23 Apr 2024
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[–] [email protected] 23 points 4 months ago* (last edited 4 months ago) (14 children)

That’s because the components inside each little white stick are glued together. Apple could use screws and latches to hold together the components. That way, if something needed to be repaired or replaced, you could easily get inside the device in order to fix it. But Apple doesn’t do this.

So as usual, they purposefully do this. This reminds me of the time with the iPhone battery 'scandal' Apple Batterygate.

I really like their Airpods Pro (1st gen), have them for about 4 years now. However not without problems. I had to replace them 5 times because of crackling sounds, muffled sound and broke-bass sounds. This even happend after my 2 years warranty but luckily (and thankfully) the Apple employees are nice people at times. When it happened (twice) outside my warranty, they told me, if I showed them my receipt - They can and will give me a new pair of Airpods Pros.

They told me ''many do not know but there's a law that forces companies (even Apple) to give a 'decent product' to the customer''.

Not sure if I will get their Airpods Pro 2 (or 3) though after all the hassle.

EDIT: As I'm not sure if this law is also outside my country, here's the official government website with their explanation of it. It is in the Dutch language though: Rijksoverheid deugdelijk product

[–] [email protected] 37 points 4 months ago (1 children)

Each to their own, but I personally can't imagine having to replace a faulty product 5 times and still wanting to use it

[–] [email protected] 5 points 4 months ago

I think I did that with an Xbox 360 but it really pissed me off.

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