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Amazon Ditches 'Just Walk Out' Checkouts at Its Grocery Stores (gizmodo.com)

submitted 4 months ago by [email protected] to c/[email protected]

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Amazon is phasing out its checkout-less grocery stores with “Just Walk Out” technology, first reported by The Information Tuesday. The company’s senior vice president of grocery stores says they’re moving away from Just Walk Out, which relied on cameras and sensors to track what people were leaving the store with.

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[–] [email protected] 195 points 4 months ago (25 children)

According to The Information, 700 out of 1,000 Just Walk Out sales required human reviewers as of 2022. This widely missed Amazon’s internal goals of reaching less than 50 reviews per 1,000 sales.

Lmao.

[–] [email protected] 8 points 4 months ago (5 children)

I sat in front of one of these ideas at an airport. People are just dumb. They couldn’t figure out how to get into the store. They didn’t understand how to pay by just leaving.

[–] [email protected] 49 points 4 months ago (3 children)

Never blame people for an issue with a system. If you have to blame the people then just admit your system is shit. It’s called idiot proofing and when theirs a bigger idiot proof it some more.

[–] [email protected] 17 points 4 months ago

I've said the same elsewhere, and the idiots here downvote to oblivion.

It's so weird. This is a basic rule of building anything that engages with the public. How can anyone assume that everyone will simply "get" how an interface works?

[–] [email protected] 7 points 4 months ago (1 children)

This is sort of implicitly true. You can't get people's money if they can't figure out how to use your product/service.

At the same time... People are pretty dumb.

[–] [email protected] 5 points 4 months ago

People are rather dumb, but that's why you design a system that even an idiot can use.

[–] Imgonnatrythis 1 points 4 months ago

That's all well and good until you meet my partner. Never is a strong word.

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