this post was submitted on 23 Dec 2023
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Philippines

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6
Robinson's Bank and BPI Merger (lemmy.world)
submitted 11 months ago by [email protected] to c/[email protected]
6 comments fedilink hide all child comments
 

I received a message a few days back that the two banks are merging, and Robinson’s bank will cease to exist.

I want to ask, what banks would you recommend I transfer my savings?

My superficial requirements are:

  • Good Name (may reputation na stable / safe siya)
  • Good App (yung well maintained and useful ang kanilang phone apps)
  • Good Customer Service (kahit may pila parati, basta di naman mala-sloth ang interaction sa customer)

Ayun lang. No mention of interest rates, etc.

Thank you :)

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[–] [email protected] 2 points 11 months ago* (last edited 11 months ago) (1 children)

If you want decent Customer Service, stay away from Unionbank. I have my savings on high interest digital banks (CIMB - mostly for Gcash integration, Seabank) but I wouldn't say they have a "good name" because they're all new.

BDO is the closest to tick of all your boxes.

[–] [email protected] 1 points 11 months ago (1 children)

Will check that out. Union Bank pa naman medyo mataas score sa iphone app store. Thanks for the warning.

[–] [email protected] 1 points 11 months ago (1 children)

UB's app is good, it's just the CS that's awful. Hindi mo alam kung autoresponder ba kausap mo or tamad lang yung sumasagot at binabato ka ng mga canned responses. Yung question ko about not being able to sign in halos isang buwan na "we're taking this seriously and investigating" variations pa rin, lol.

[–] [email protected] 1 points 11 months ago

Wow! That’s sad.