this post was submitted on 23 Aug 2023
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Apple
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Is this another "your holding it wrong" level argument they're making?
I have a lot of apple kit - I appreciate their over-engineered approach to a lot of hardware, and I like their approach to privacy.
But they do make mistakes in design - the puck, the aerials, butterfly keyboards, unrepairability of design…
And one thing I really hate is their response to those errors. Its almost always to blame the user. I just wish they would be honest.
I am quite sure this is a legal issue. If they admit the mistake, probably customers in many countries would be allowed a free replacement or refund. And then shareholders would sue the company because it is mandatory to work on maximising profit.
Sad, but true. If a CEO is not maximising profit, then the shareholders can sue, and the board (who represent the shareholders) can replace the CEO.
I wish this structure had a longer term view so that a CEO can also do what’s right - such as make decisions that might lose money now, but have a greater long term value (where value is not only defined by share price, but also things like goodwill, reputation etc).