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Costco voted most respected grocery retailer as Loblaws, Sobeys fall: survey
(ca.finance.yahoo.com)
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It's not even good will. Retaining skilled employees is worth more to the company than suppressing wages.
I worked for a Sobeys chain for over a decade and lost count of the number of times they let a skilled employee walk over a trivial promotion, only to have to fill their position with two people in the short term. Then after countless hours wasted searching for and training a replacement they'd do the exact same thing.
Like, you can't bump your weekend dairy guy from $17.50 to $18 but you can replace him with 2 high school kids making $15.25/hour that combined still manage to do a worse job.
I agree, it's also bad business in other ways. Sometimes I get the feeling the irrational contempt for workers is part of the decision making. As if to say, "How dare they ask for more wages?"