this post was submitted on 07 Nov 2024
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Optus fined $12m after thousands could not call triple zero during 2023 outage (www.theguardian.com)
submitted 3 weeks ago by [email protected] to c/[email protected]
5 comments fedilink hide all child comments
 

cross-posted from: https://lemmy.zip/post/25891803

Australian Communications and Media Authority says telco did not check welfare of 369 people who tried to make a call while lines were down

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[–] [email protected] 4 points 3 weeks ago (1 children)

The ramifications of this is the black-listing of dozens of VoLTE phones following the 3G shutdown. This government slap-on-the-wrist has given Optus, Telstra and Vodafone carte-blanche to tell customers “you didn’t buy the phone from us, so we can’t guarantee you can make calls”.

[–] [email protected] 3 points 3 weeks ago (1 children)

@Salvo @MorpheusB Cos who doesn't like paying network's prices for their choice of handsets with their bloatware running on their choice of OS? I really want ACCC to hit them with a massive stick over this.

[–] [email protected] 1 points 3 weeks ago

It will get messy because they can fall back on “the government told us to do this so ACCC can’t touch us”. Lawyers will win; Government will lose, Telcos will lose and consumers will lose big time!