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Why do car repair shops always assume you can leave while they work on your car? (lemmy.world)

submitted 4 months ago by [email protected] to c/[email protected]

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Serious question. I only have the one car. I know there are people with more money than sense that have more cars than they can actually drive at a time, and that there are couples who may or may not be able to drive their SO to the mechanic. But how can they _assumef that I can even afford a cab, well Uber these days, when I'm about to have them hundreds of dollars getting my busted-ass, POS car fixed?

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[–] [email protected] 2 points 4 months ago (1 children)

Do they assume that? I have an appointment scheduled tomorrow and plan to wait in their lobby.

[–] [email protected] 4 points 4 months ago

They prefer that.

It is one thing if you are getting an oil change or tire rotation, it is another thing entirely when you have a check engine light or an electrical problem that needs diagnosis and there is no way of knowing how long it will take to find out the issue. Even worse is when it is an intermittent issue that the customer can't narrow down to certain conditions.

Also your appointment will be more like a doctor's appointment if things are busy, you car will be brought in when a qualified technician is available and not immediately after you hand over your keys.